Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pawreka.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
D***n
This store gave me communication and updates on my delivery! My first purchase and very satisfying! He now sits on my shelf watching over me!
U***r
Really cute and exactly like the picture
Customer
It’s veryyyyy cuteee and my sister lovesss itt
8***r
Good for your price
Customer
He’s very cute.
a***r
Very good, its shape is somewhat strange but very cute.
S***h
This is so cute and i love it 🥺
Customer
So cute
t***r
Very cute made a great christmas present for my sister
K***a
Darker in person but i like this guy. Hard to find a good roommate like this these days (very soft and squishable)
Customer
Was for a gift, it’s great
m***r
Very cute
H***y
It’s good it’s also small but super cute came fast
s***r
As described, everything is great. Except for the seams, which are very poor.
Customer
It was really good, cute and and he was funny, funny, pretty, cool, handsome, cuddly, and soft. It’s perfect
c***r
It’s slightly larger than expected and very fluffy. It would be great to use as a wrist pillow.
Customer
It’s very pretty and cute, I’ll give it as a gift to my boyfriend. Besides, I thought the back would be white but no, it comes with the image of the kitten’s back.
U***r
GOODM.
G***r
It looks like the photo very soft and it’s the perfect size bc it wasn’t too small or too big
a***r
This was a hilarious, plush kitty. I put it in my treasure box at school. It was the first to be snatched up.
m***e
Very soft and smooth… fricking love it, although it did take a while to get here >_>
O***n
Good
7***r
Very so cute!
e***r
Good
9***r
Very cute! Would recommend, just as described! ❤️ 👍
J***n
I love him
A***z
El gato, he a lil funni shaped but chill
Customer
Cute
M***l
Cute little plushie if you want to give as a gift i love it and so do my kids.
C***e
Incredible.
Customer
A bit small but very funny and cute.
Customer
Very good quality exactly as shown on pictures
M***r
The size is very good, the fabric is of good quality for the price.
O***a
So small but so cute 😭 😭 I love this
D***o
Very cute and nice, nothing wrong at all
H***r
It’s good
M***r
Nice gave it to my brother but it’s nice
T***k
Nice and soft
d***y
Really cool pillow also very fun to play with i would highly recommend to others if they looking to buy something high quality.
Customer
It’s soo peak
S***e
Got it for my stepbrother as a gift. Stinkin cute!! Thats for sure. Kinda.. blue? Lil weird. But overall, im sure he will love it. Also kinda small but 🤷 ♀️
Customer
Amazing and accurate, i love how it looks and yeah.
Customer
Beautiful
4***r
Perfect as described
D***z
Loved it and will order again.
Z***d
Love it!
Customer
I love him, he is much larger then i expected. 10+++
G***H
Its so cute and evrything i expected it to beeeee
L***s
Looks cool gave it to my little brother and he loved it
K***s
Very cute
E***n
Great
Y***s
It was small but worth the price good quality recommend
Customer
It’s okay for the 30 pesos I paid, the size is approximately 22cm. It looks cute despite being made as a joke. I attach a photo.
U***r
Very good
Customer
Amazing👍👍👍👍👍👍👍👍👍🤤🤤🤤🤤🤤
Customer
Very nice and cute
t***r
Good
C***y
I love it so much so cuteee
Customer
Good
Customer
Adorable!!!!!!! !
Customer
So cute so funny
Y***A
Nice
M***h
Love it! Shipped here fast and it’s cute. Good price for it
Customer
Yes, it’s a bit bigger than I thought, but it’s so cute! ! 🤍 🤍
Customer
He’s so cute ! I take him with me everywhere. Very nice quality and always get aw’s from him 💗
I***o
The cat is just so cute. It’s adorable and squishy. It makes the perfect gift for any friend or family who loves cats.
V***z
Their super cute and squishy
U***r
My son loved it 🤣🤣
Customer
Was meant for me but my cat loves it 😭
Customer
How wrong the shape of it is makes it really cute! Actually really nice material, soft to the touch.
Customer
It looks very funny for my little sister who likes werid things
S***a
Very cute and silly, my dad hates it but i love it
m***z
I love it, but it should have more filling 😞
a***r
Cute and acurate to the photo, bought as gift. The plush is small but it is very high quality
J***r
Very cute! I would recommend if you want a cute plushy!
S***O
Perfect, it’s in great condition and there were no tears
l***s
Cute lol, I would buy again.
Customer
He is amazing i love him he is so silly
M***a
It’s okay not awesome quality but it’s definitely worth the price though
a***r
Nice
M***a
Its so adorable
Customer
My friend likes this doll because it’s cute. Other friends are also asking me to buy it for their birthdays haha.
A***z
Cute
Customer
This plush was more than worth the price. My roommates and i constantly change his location around the house. We’ve made a game of it.
A***s
This is a so silly! I absolutely love it!
e***r
It’s medium sized (bigger than i thought) and it’s perfect
P***s
Sooo cutee
B***r
the cat. cat. cat. cat. 🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈🐈 get the cat. you will buy the cat.
4***r
Cute and small (it’s about the size of your hand) shipping took a little over ten days to arrive. I bought it on november 5th and it arrived on november 17th. I’m very satisfied with the product though.
S***a
Perfect little baby, i love him. He’s very awesome and is now the leader to many other little plushies that i hope to be on the way. He is very well made, as well! !
S***e
My son says this was his favorite christmas present this year. He named it “john cena”
A***s
Very good
S***r
Cool
j***r
Cool lmao
Customer
Adorable
Customer
Absolutely perfect. so cute. it shipped relatively quickly, and it’s exactly as shown in the picture. a tad bit small but i expected that as well.