Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pawreka.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***r
It is cute and nicely made, our child loves it!
Customer
The bracelets look super cute, love them, but they did take a good while to deliver. Besides that, good bracelets.
F***a
It’s very nice and just like the one in the photo, thank you.
r***r
very happy with the item
S***r
My kid loves it
Customer
I really liked it
S***c
This is already my second bracelet ordered here, and overall I can recommend them. It’s quite heavy so I don’t have to constantly adjust it, which is a huge plus for me.
A***a
The cat bracelet is really cute and matches the description. It wears well, looks aesthetically pleasing, and attracts attention. It’s a nice accessory for cat lovers – overall I’m satisfied, everything is fine!
j***r
It finally arrived complete, it’s beautiful, I like it, I’m using it.
d***r
Very cute. Fast shipping 👍😊❤️
Customer
Cute little bracelet, as described and arrived fast
A***h
very cute and adjustable! arrived before the delivery date
Customer
Well packaged, fast delivery, I like it.
П***а
beautiful bracelet
A***o
very nice
J***a
Very nice
G***r
Just like the photo Super cute. Will be able to make alot of things with these can’t wait to use them
R***o
Very pretty
0***r
Very nice I really liked it. Quality and price Good service I hope you continue with the fast shipments and deliver them to the interested party.
Customer
Very cool. My daughter loved them.
Customer
Beautiful, it arrived much earlier than the expected date, thank you.
Y***a
beautiful children’s bracelets
R***z
Perfect, very beautiful.
M***a
super cute for a gift! ! 🎁
J***n
Very pretty bracelet, I gave it as a detail and the person I gave it to loved it.
Customer
I loved it, it’s very cute and exactly what it promises 😊
Customer
Everything is excellent
Customer
it’s very good
Customer
Arrived exactly as i was expecting, came in it’s own bag and is extremely cute! Would recommend.
v***r
The quality is very good. The set includes two pieces, one with blue eyes and one with yellow ones.
Customer
very cute bracelet that fits an adult hand. I ordered it for myself, the child liked it, but it turned out to be a bit big for the child.
Customer
The kitten is cute, it fits me perfectly!!!!!!!!!!
Customer
Cute as described
Customer
Arrived on time, good item 100% recommended
o***r
Super cute.
A***z
Beautiful, good quality for the price
E***U
beautiful bracelets, I love them
М***а
Arrived quickly, looks great, quite elegant and neat, super!
D***o
Very pretty
Customer
The product corresponds to the description. Very fast delivery.
Customer
Cute, fits as expected.
B***h
The product corresponds to the description. Very fast delivery.
I***y
beautiful bracelets. Delivery to Ukraine is fast, 15 days. I recommend the seller. I will buy more.
G***z
They are nice and good for pairing with a partner, but they are thinner than I expected. Nevertheless, I think it’s a good product and it meets what it shows. Additionally, they took longer to arrive than estimated.
A***a
Quite cool, my girl is happy
A***o
Item received in good order, time, quality and works exactly as described, thank you.
J***o
very pretty I liked it
Customer
So cute!
S***o
very good quality
Customer
As shown in the picture, beautiful beads and details, thank you.
M***s
Good
Customer
I loved it. I recommend it.
Customer
Thank you 😊
g***i
of good quality, adult size, but easy to reduce for girls
F***l
Pretty
R***A
Very cute black cat bracelet. Size is adjustable. Fast shipping, delivered to ny usa in 8 days.
L***s
Cute and good quality .
b***r
very pretty, with double protection for the back strap. beautiful colors. We recommend this product to you.
l***r
They are super cute, they arrived quickly and in very good condition. Thank you very much. Without beauties.
A***k
The bracelets are very cute and very comfortable!!!!!!!! I recommend them.
B***a
beautiful bracelet
Customer
Adorable bracelet
A***o
Good.
A***a
beautiful
S***n
Very nice it’s small i’m afraid to break it but it seems like it’s pretty well made thanks
Д***а
very beautiful bracelet! looks neat, the size is perfect, the pattern is clear. very beautiful and gentle
H***a
Such a cute bracelet! I really like it <3
Customer
It arrived on time and is super great… 💪… Recommended 🎉
a***r
It looked different in the picture, but they are quite good.
K***n
super cute both of them arrived, one with yellow eyes and one with blue eyes.
J***t
Product matches the description, very pretty, fast shipping.
Customer
So pretty! I love theses earrings, im glad i bought them! Id reccmend in fact, lovely little earrings, so far haven’t agitated my ears or my friends ears
Customer
two words again: it’s beautiful.
W***o
Excellent product, just as advertised, arrived super fast in Colombia.
D***S
It’s very beautiful, I like the eyes.
Customer
Very cute, I highly recommend them. 💗
g***o
They came exactly as in the image, can be adjusted depending on your hand size, and are very comfortable and cute. In my case, I ordered both bracelets to share with my boyfriend and they are really pretty. I recommend them ❤️
g***r
The product arrived in 8 days. Everything is as described. Nice bracelet. High-qualityly crafted. Thank you!
C***g
very pretty
L***s
Cute!! I love it!
Customer
Very nice, fast shipping, arrived in Italy 5 days after ordering.
l***a
They are beautiful
F***n
I liked the material it’s made of.
Д***а
Such a beautiful, high-quality bracelet, really good! The quality of the threads and weaving is reliable, the knots are very beautiful, looks just like in the photo and appears sturdy. Very beautiful!
E***a
The shipping was very fast, everything arrived well, the bracelet is very cute, I loved it, I recommend it and the seller, thank you very much!
K***a
Arrived safely and on time, in a good quality and looks really cute and also how the seller claimed. 100% satisfied and i cen recommend!
C***a
Cute as in the photo, good material.
A***s
very good, my girlfriend loved it
M***z
Those bracelets of the chimuelo figures are super cute, I recommend them. There was a price for both.
Customer
The product arrived before the expected date, matches the description, I recommend the seller.