Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of pawreka.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer
Nice
l***a
Very funny hahaha I thought the balls would be smaller, but honestly, this is already amazing like this. I will definitely use it a lot 😹😹😹
Customer
This is the second time I’ve bought these, they are very nice.
Customer
Cute socks! they’ll make a great gift for mum at xmas! they feel soft and are hilarious!
Customer
The shipping has been very fast. The socks are quite thin, but very pretty. I love them!
Customer
The pair of socks are as shown in the picture. Fun and friendly design with soft fabric, they don’t feel tight. My foot size is 37EU.
Customer
Excellent, my daughter loved them, a bit thin but for the price it’s okay.
Customer
Cute and funny! My sister collects silly socks and these were perfect for her!
s***r
It’s nice, comfortable, and very friendly. I liked the purchase 😸
A***o
I like it
l***r
Just like in picture, very cute socks with back design.
H***l
Super cute socks and it matches the pictures. It fits well and i plan to order the same socks in other colours.
Customer
Top!
Customer
Cute 😄 ❤
Customer
These are ridiculously cute!
P***y
Such cute funny sock, great for gift or personal use
Customer
The fabric is very soft, I liked it a lot, it’s just like the picture. It’s comfortable, I recommend it.
Customer
These socks are the cutest lol my grandma is going to like them . I got them for a gag gift for her
H***o
Great and very fun
g***c
very happy new year Christmas song to all three and see you soon kisses to both of you and hope you slept well
Customer
They are beautiful ❤️😍 they arrived in great condition hehe they look durable I hope the little balls don’t fall off when I wash them haha and they fit my feet very well
a***r
My gf loves them
Customer
I loved it, it arrived intact, it’s very funny and cute, I’ll use it at school 🙂
Customer
BEAUTIFUL AND VERY CUTE, I BOUGHT IT AS A GIFT BUT THEY WILL BE FOR ME 😄
Customer
The truth is that they are incredible, they fit me super well even though I wear size 7. The truth is, the design is great and the quality is super incredible, I loved them, they are very funny, truly a great purchase, I highly recommend them, they are truly amazing, plus they arrived super fast, that deserves praise. but really, a great purchase!
P***a
Product arrived before the date, quite entertaining and as described on the platform. I recommend it!!
Customer
The order was shipped within 24 hours, delivery to Ukraine took less than three weeks. The quality is good. I recommend the product and the seller.
Customer
Cute and very soft also warm too and i really like it
Customer
The socks are cute and arrived pretty fast.
U***i
The package arrived quickly. Well packed. The socks are cool, everyone liked them. Can be used as a gift. I recommend.
Customer
Very beautiful, soft, and arrived early. The only issue is that you need to consider the one-size-fits-all aspect; since I wear size 38-39, it fits perfectly.
6***r
Very cute 😍
Х***ч
cool socks, bright, well-made! Perfect gift for a cat lover!
Customer
Bought this for my sister. she’s happy with the purchase. quality is good, the furry balls are both (glued and stitched) so i think it will survive the washing machine for longer than i expected when i made this purchase.
G***P
A++